Of course, one interview may not provide all of this detail - - but you want to give yourself a good head start. Succeeding within the interview requires extensive preparation, an understanding of how to tailor your capabilities within the scope of the company's needs, and your ability to provide details related to how you can provide desired results as a future employee. Step Brothers Job Interviews So, you have finally moved beyond the prescreening phase and have landed the job interview! Your resume set the stage to get you in the door, and now here is your chance to ice the cake. " Do they want to know where you previously where you were born? I mean, there are just so many ways to go with that unbelievably dreaded question. Succeeding within the interview requires extensive preparation, an understanding of how to tailor your capabilities within the scope of the company's needs, and your ability to provide details related to how you can provide desired results as a future employee.
So, you have finally moved beyond the prescreening phase and have landed the job interview! Your resume set the stage to get you in the door, and now here is your chance to ice the cake. The interview, as you are well aware, is what will either move you towards completion of your goal - or it will be the last step in a lengthy series of steps you have already undertaken. Question: how can you succeed within the interview? Assuming that you have appropriately prepared yourself for the interview, then the interview should be easy. However, despite all of the preparation, even the best falter when sitting down face to face with a hiring manager or human resources staff. It is one thing to outline who you are on a piece of paper (the resume), it is something else to actually explain who you are in person and face-to-face with another person. The one question most of us dread having to answer is: "Tell me about yourself. " Do they want to know where you previously worked? Or, where you were born?
So, when the interviewer asks you a question (i. e., tell me how you handle an angry customer) here are the four steps, as promised: 1) Provide a brief description of the situation: "One of my customers was unhappy with our XYZ widgets. " 2) Add some detail to describe the specific task or role you were assigned to deal with the situation: "I was responsible for dealing directly with our department's major clients and so, I was charged with turning the situation around for this unhappy customer. " 3) Provide one or two key action steps you took to handle the situation: "I contacted the customer directly and requested feedback. I authorized a refund or future discounts to this particular customer. " 4) As a RESULT of your action steps, what happened? "As a result of the refund and discount, the customer increased their orders by 25%. " The four steps may be interchangeable - - you describe step 4 (the results) prior to step 1 (the situation), however, the key is to be able to list specific results that were gained.